Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Thank you for visiting! I aim to provide a truly unique alternative to dinnerware and heirloom pieces that can be passed down from generation to generation.

I design and craft every piece from start to finish, so each ware is a functional one-of-a-kind work of art.

All of my wares are dinnerware, dishwasher, microwave and oven safe.

Payments

I accept major credit cards, PayPal, Apple Pay.

Sales tax will be added to all orders shipped within South Carolina.

Shipping

I use recycled materials and a unique eco-friendly packing material called ExpandOS, designed to protect fragile items during shipping.

Items are shipped UPS, and are insured.

Custom and Made-to-Order Fabrication time: 1-3 weeks, and you will be contacted with a tracking number once your order has been shipped.

If you order an In-Stock or Second Sale item, in addition to a made-to-order/custom ware, all items will be shipped together once your made-to-order item(s) are completed. Please contact me if you would like to have your items shipped separately, or just complete two (or more) separate transactions and include a note that you would NOT like your items consolidated for shipping. Again, you can always contact me to create a listing just for you.

I currently only ship within the US.

Refunds

It is very important to me that you are satisfied with your order! I take great care in packing your items, however, if your shipment arrives damaged please contact me within the first 48 hours of receiving your item with a photograph of the damaged vessel. I will then file an insurance claim with UPS, will put your item at the top of my production list, and send you the replacement once the claim is approved.

All sales are final for Custom Orders and Seconds Sale items. If you are dissatisfied with an In-Stock, or Made-to-Order item that is not customized with any sort of personalization, within 7 days of its receipt, I will return the item for store credit. Returned items must be in salable condition upon receipt, and I cannot cover shipping costs for the replacement order/item.

Please contact me with any questions or concerns! I'll do whatever I can to be fair, and to keep you happy!

Additional

CUSTOMIZATION DETAILS
Please review the content of your custom orders carefully.
My process is time and labor intensive, and I often start orders the day I receive them. Therefore, changing your personalization details after I have already started your order may incur a start-over fee, and/or necessitate a later shipping date.

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GIFT WRAPPING
I offer complimentary gift wrapping. Just send me a message when checking out, and I will use a thick quality white/gray natural wrapping paper with a 3" charcoal satin ribbon to wrap your gifts. I will also include a notecard for your "custom" message. Please remember to include the note you would like me to handwrite on the notecard.

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Not seeing what your looking for??? Please contact me with ideas or special projects!

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